Privacy Policy

1. Who we are & which apps this covers

Transit Now and Cycle Now ("we", "us", "our") are transit and cycling information apps operated from Canada. This policy covers all versions of Transit Now, Transit Now Toronto, Transit Now Pro Toronto and Cycle Now on every platform (each, the "App"). Not every practice applies to every App or version. By using an App you agree to this policy.

2. Information we collect

There is no account, and we do not ask for your name, email address or phone number. Depending on the App and the features you use, we collect:

• Location, if you allow it, to show nearby stops, stations, departures, places and routes. Location is optional and can be turned off in your device settings.
• Device and usage information, such as device identifiers (including the advertising identifier), device and app details, IP address, how the App is used, and crash information.
• Information needed for features you use, such as notifications and trip alerts.
• Purchase status. Payments are handled by Google Play or the Apple App Store; we do not receive your payment details.
• What you send us when you contact us.

Your favourites and settings are stored on your device.

3. How we use information

• To provide and improve the Apps.
• To show advertising in the free Apps.
• To understand usage, fix problems and keep the service secure.
• To answer support requests and comply with the law.

4. Advertising choices

The free Apps show ads served by Google, which may use your device's advertising identifier. You can limit ad personalization and reset your advertising identifier in your device settings. See also Google Ads & privacy.

5. How information is shared

We do not sell your personal information. We share it only:

• With service providers that help run the Apps, including Google and Apple (advertising, analytics, maps, notifications, app distribution and payments) and providers of crash reporting and hosting, under their own privacy policies.
• With the transit and bike-share data providers the Apps rely on.
• When required by law, or to protect the rights, property or safety of our users or the public.

6. Data retention

We keep information only as long as needed to provide and protect the service. Data on your device stays until you clear it or uninstall the App. Service providers keep data under their own policies.

7. Security

We take reasonable measures to protect information. No method of transmission or storage is completely secure.

8. Your rights & choices

You can turn off location, notifications and ad personalization in your device settings, and remove on-device data by uninstalling the App. You may contact us to ask what information we hold or to request its deletion. We handle personal information in accordance with Canadian privacy law.

9. Children's privacy

The Apps are intended for a general audience and are not directed to children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

10. Where information is processed

Information may be processed in Canada, the United States and other countries where our service providers operate.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed. Continued use after an update means you accept the revised policy.

12. Contact us

Questions about this policy or your information? Email support@transitnowapp.com.